We will announce the following based on the “Act on the Protection of Personal Information”.

1. Basic policy on personal information protection

The Kanda Group recognizes that it is a corporate social responsibility to properly handle and protect the customer’s personal information (information which can identify a specific individual such as name, address, email address) and all officers and employees, including temporary employees and part-time workers, will endeavor to comply with the law regarding personal information and manage personal information.

• Regarding personal information, we will appoint a person in charge of management, determine handling, and protect it appropriately.
• When collecting the customer’s personal information, we will limit it to the range necessary for our business and collect it by appropriate means. At the time of collection, we will collect personal information after clearly informing the purpose of collection and use and the contact person in charge of our company for customers.
• We will not use or provide the customer’s personal information outside the scope of consent obtained at the time of collection, except in the following cases.
  1. When it is necessary for business execution at our outsourced business,
  2. When there is a disclosure request from a legally binding third party,
  3. When there is consent of the customer,
• We will take reasonable safety measures against risks such as unauthorized access to personal information, loss, destruction, falsification and leakage of personal information.
• When outsourcing the business of handling personal information to another company, we will make appropriate contracts and guidance management with the outsourced company in order to protect the use, provision, and safety management based on the consent when collecting personal information.
• If the person requests disclosure, correction, change or deletion of the scope of provision of personal information, we will respond promptly within a reasonable range.
• We will comply with applicable laws and regulations regarding personal information held by the Kanda Group, manage and make necessary corrections to ensure proper operation, and continuously review and improve our efforts to protect personal information.

In addition, we will review this basic policy for convenience and strive for continuous improvement.

2. About the purpose and procedure of using personal information

Purpose of use of personal information
(Handling of customer’s personal information)
We will use the personal information entrusted to us by our customers for the freight vehicle transportation business, logistics management business, and the provision of services incidental to and related to these services. In addition, personal information provided to carry out outsourced business, etc. will be used within the scope stated in the contract. The provided personal information will not be used for any purpose other than these purposes.

(Handling of personal information of shareholders)
We handle the following items regarding the personal information of shareholders listed in the shareholder list for the following purposes.

1. For exercising rights and fulfilling obligations based on the Company Act,
2. For providing various advantages from the issuing company to the status as a shareholder,
3. For implementing various measures to facilitate the relationship between both parties from the perspective of the members of the association and the association among the relationship between shareholders and the company,
4. For shareholder management such as creating shareholder data based on designated standards based on various laws and regulations,

(Handling of personal information of applicants for recruitment selection)
Regarding the personal information of applicants who applied for employee recruitment conducted by our company, we handle the following items for the purpose of use.

1. For managing applicants,
2. such as providing the results of applicant selection by our company.

(Handling of personal information of insurance agents)
The purpose of using personal information related to insurance agents is described separately in “Handling of personal information of insurance agents”.

(Others)
We may acquire our company-specific employee information in carrying business besides the above-mentioned, but we will specify the purpose of use when acquiring personal information

Protection and management of personal information
We have established a “Privacy Policy” and together with the “Personal Information Protection Manual” and “Personal Information Protection Regulations” that have already been established, we will comply with the “Act on the Protection of Personal Information” and other laws and regulations related to personal information protection. In addition, we will endeavor to educate and enlighten our employees and raise awareness of personal information protection.
In managing the customer’s personal information under the manager of personal information management, a person in charge is assigned in each department that handles personal information, and maximum attention is paid to conduct appropriate as well as prevent leakage to external parties.
Furthermore, we will continuously review the above-mentioned system and measures regarding the protection of personal information and strive to improve them.

About outsourcing of personal information
In order to provide satisfactory services, we may outsource the handling of personal information. The selected outsourcing contractor will be a contractor that is recognized for handling personal information appropriately, and we will implement appropriate management at the outsourcing contractor as well to manage personal information, maintain confidentiality and prohibit re-provision, etc. in order to prevent leakage of the customer’s personal information.

About shared use of personal information
The personal information of our customers will be shared among our group companies as follows.

1. Items of shared personal data
   Name, gender, family structure, address, phone number, email address, transaction details, transaction history,
2. shared user
   Our group companies
   *For information on our group companies, please see “The Kanda Group” on our website.
3. Purpose of shared use
   The customer’s personal information held by us will be used in collaboration with the above-mentioned shared users to carry out work for fulfilling the contract with the customer. The personal information you provide will not be used for any other purpose.
4. Person responsible for the management of personal information
   KANDA HOLDINGS Co., Ltd.
   3-2-4 Kanda Misakicho, Chiyoda-ku, Tokyo, 101-0061

Regarding the provision of personal information to a third party
We will properly manage the personal information obtained from customers and will not provide it to third parties without prior consent of the customer. However, the following cases are excluded:

1. In cases required by law,
2. When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer,
3. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer,
4. When it is necessary for a national institution or a local public body or person entrusted by these institutions or bodies to cooperate in carrying out the affairs stipulated by laws and regulations, and there is a risk of hindering the execution of the affairs if consent is obtained.

Disclosure of personal information
The customer can ask us to disclose the personal information that we own. If the customer requests disclosure of personal information about himself/herself, we will respond without delay. Please contact the office below.

Correction or deletion of personal information
If the personal information provided to us is incorrect, the customer can request us to correct or delete the personal information. If the customer requests correction or deletion of personal information about himself/herself, we will investigate it without delay, and if there is a reason for correction or deletion, we will correct or delete it without delay. Please contact the contact office below.

Contact office
KANDA HOLDINGS Co., Ltd.
General Affairs Department
3-2-4 Kanda Misakicho, Chiyoda-ku, Tokyo, 101-0061
(Opening hours: 9:00-17:00, excluding Saturdays, Sundays, National holidays and the New Year holiday period)
TEL: 03-6327-1811

3. About personal information of insurance agency

Our agents will handle personal information in accordance with the “Act on the Protection of Personal Information”, guidelines and practical guidelines as a person who has received personal information from the viewpoint of proper operation of insurance business and policyholder protection and the insurance company.

Privacy policy

1. Acquisition of personal information
   We will acquire personal information to the extent necessary for business and by legal and fair means after taking sufficient safety management measures.
2. Our company has been entrusted by Tokio Marine & Nichido Fire Insurance Co., Ltd. and Tokio Marine & Nichido Life Insurance Co., Ltd. to conduct insurance business activities and provide non-life insurance, life insurance, and related services. It will not be used for any other purpose. The above-mentioned changes for the purpose of use shall be made only to the extent reasonably considered to be relevant and in the case of changes, the content shall be notified to the person in principle in writing, etc., or the website (URL).
   
   The purpose of use of insurance companies that outsource insurance solicitation to our company is posted on each company’s homepage (below)
   Tokio Marine & Nichido Fire Insurance Co., Ltd. (https://www.tokiomarine-nichido.co.jp/)
   Tokio Marine & Nichido Anshin Life Insurance Co., Ltd. (https://www.tmn-anshin.co.jp/)
3. Security management measures for personal data
   In order to prevent leakage, loss, or damage of the personal data, we will take sufficient security measures such as maintenance of handling rules regarding safety management and maintenance of implementation system, and take the necessary and appropriate measures to ensure the data is accurate and up-to-date. If problems occur, we will promptly take appropriate corrective measures.
4. Provision of personal data to third parties
   Regarding providing personal data to a third party, we will not provide personal data to third parties without consent of the individual, except in the following cases:
   
   1. When required by law,
   2. When it is necessary to protect the life, body, or property of a person, and it is difficult to obtain the consent of the individual.
   3. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.
   4. When it is necessary to cooperate with a national institution or a local public body or a person entrusted by these parties in carrying out the affairs stipulated by laws and regulations, and there is a risk of hindering the performance of the affairs by obtaining the consent of the person.
5. Handling of sensitive information
   We will not use or provide personal information about political views, beliefs (religion, ideology and creed), trade union membership, race and ethnicity, family and registered domicile, health care and sexual life, and criminal record (hereinafter, “Sensitive Information”) to third parties except in the following cases.
   
   1. When required by law,
   2. When it is necessary to protect the life, body, or property of a person, and it is difficult to obtain the consent of the individual.
   3. When there is a particular need to improve public health or promote the sound development of children.
   4. When it is necessary to cooperate with a national institution or a local public body or a person entrusted by these parties in carrying out the affairs stipulated by laws and regulations.
   5. When acquiring, using, or providing to third parties sensitive information of employees regarding affiliation or membership in political or religious organizations or labor unions to the extent necessary for carrying out insurance premium collection work.
   6. When acquiring, using, or providing sensitive information to third parties to carry out insurance payment work that involves inheritance procedures.
   7. When acquiring, using, or providing sensitive information to third parties to the extent necessary for business execution based on the consent of the individual from the necessity of ensuring proper business operation of the insurance business.
6. Inquiries to us
   Please contact the following contact office for inquiries. For inquiries regarding insurance accidents, please contact the accident consultation desk listed on the insurance policy in addition to the contact office below. Please note that we will answer your inquiries after confirming your identification.

Contact office
KANDA HOLDINGS Co., Ltd.
General Affairs Department
3-2-4 Kanda Misakicho, Chiyoda-ku, Tokyo, 101-0061
(Opening hours: 9:00-17:00, excluding Saturdays, Sundays, National holidays, and the New Year holiday period)
TEL: Environmental activities 03-6327-1811